CUSTOMER SERVICE REPRESENTATIVE

Division:
Recorder Surveyor
Open Date:
03-18-2019
Closing Date:
05-13-2019
Salary:
$10.65
Employment Type:
Part Time No Benefits
Location:
2380 Washington Blvd, Ogden, Utah 84401

Job Description:


Under the close supervision of the County Recorder, or designated administrator, serve as a customer service representative assisting customers in person, over the phone and via email with maps and recorded documents.

EXAMPLE OF DUTIES:

General: Field and direct all phone calls to the appropriate person or office, take payments, communicates with customers via in person, written correspondence, and by telephone. Performs data entry and scans documents. Reviews and prepares mail for recording. Reviews, accepts, and records electronic documents. Examines and records documents presented in person at the recording desk. Balances cash drawer and prepares deposit daily as directed.

Records Management: Emails document copies as needed. Uses microfilm readers to prepare copies for customer. Uses imaging system to prepare copies. Scans maps as necessary.

EDUCATION AND EXPERIENCE:

Education: High School or equivalent.

Experience: Some general office experience. Will be trained on the job.

REQUIREMENTS:

Skills: General computer skills, 10 key, type 30 wpm, and cash handling skills preferred.

SPECIAL REQUIREMENTS:

Ability to communicate effectively with various types of people (bilingual preferred but not required).

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to reach with hands and arms; stand; walk; and use hands to finger, handle, feel or operate objects, tools, or controls. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will occasionally work outside in adverse weather conditions.


Weber County is an Equal Opportunity Employer.
To request an accommodation or for technical assistance please call us at 801-399-8623