Frequently Asked Questions
Q: How do I access my self service??Q: How do I change my personal information (address, telephone number, emergency contact)?
To change your personal information such as address, phone number, contacts or direct deposit access your Oracle account at: https://login-etrb-saasfaprod1.fa.ocs.oraclecloud.com/
Call our office with any questions 801-399-8623
Q: I recently had a change in status (married, divorced, widowed, birth/adoption). What happens to my benefits?
When you get married, divorced, have a job loss, adoption, loss or gain of coverage, birth, dependent turning 26, etc., these are considered a Qualifying Life Event (QLE). You have 30 days to report the QLE to Human Resources and make changes to your benefits.
Q: How do I change my federal/state tax withholding?
From your “Me” tab in Oracle, select the pay tile, tax withholding, and then the pencil icon next to either your federal or state taxes. Submit any changes made. Call our office with any questions 801-399-8623
Q: Why is my W-4 change not going through?
The IRS can put limits on the number of allowances you can claim. If your W-4 change request has not gone through, it may be that we have received a letter from the IRS stating your required allowances. Contact HR with questions.
Q: How much sick/vacation will be paid out upon termination?
Q: How much sick/vacation will roll over to the next year?
Q: How do I apply for public service loan forgiveness for student loans?
FORM FOR EMPLOYER (Work with HR to complete):
Q: How do I get a letter verifying my employment, insurance coverage, or income?
Email humanresources@co.weber.ut.us with your request.
Q: What do I do if I am injured at work?
Click here for information
Q: How do I obtain current/past year W2's?
You can log in to your Oracle, your old ESS Self Service or obtain a copy from our office in person. For assistance accessing your systems contact our office at 801-399-8623.
Q: What do I do if I need to take a leave of absence? Do I qualify for FMLA? What is FMLA?
Click here for information
Please contact Human Resources to assist you with the FMLA process: humanresources@co.weber.ut.us or 801-399-8623.
Q: How do I change my Direct Deposit information?
Log into Oracle. Under the “Me” tab select the Pay tile, and then Payment Methods. You will add a new payment method in the Bank Account area. Save changes. Then, in the My Payment Methods area, you will change the Bank Account drop down to reflect the correct account. Save all changes.
Q: How do I change my name?
Bring in your new Social Security card to Human Resources at 2380 Washington Blvd #340 Ogden, UT 84401 and we will update your records.
Q: Does Weber County offer maternity/paternity leave?
Yes. Please reference Policy 4-200: Leave Practices (I & J) to learn about maternity and paternity leave.
Q: I have questions about my retirement options. Where do I start and who do I talk to?
Click here for information
Or visit Utah Retirement Systems (URS) directly
Q: How do I change my HSA contributions?
Log into your Oracle. Under the “Me” Tab, select Benefits, and then select “Make Changes” underneath your name. Please contact our Benefits Manager with questions 801-399-8408.